1.Acceptance of terms
By using driinkwater ("the Platform"), you agree to these Terms and our Privacy Policy. These Terms cover your use of the Platform, which connects businesses with verified water producers.
2.What driinkwater is
driinkwater is a technology platform that connects:
- Business customers ("Customers") who want to buy water
- Verified water producers ("Vendors") who sell and deliver it
Note: driinkwater does not produce, sell or deliver water. Every order is fulfilled by the Vendor the Customer chooses.
3.Your account
You need an account to place or receive orders. Keep your sign-in details safe and your account information accurate. You are responsible for what happens on your account.
4.Customer responsibilities
- Provide accurate delivery information
- Ensure safe access for deliveries
- Report issues within 24 hours
5.Vendor responsibilities
- Complete verification and keep your business details up to date
- List accurate products, prices and stock
- Fulfil the orders you accept and deliver them as scheduled
- Meet the safety and regulatory standards that apply to the water you sell
- Follow our Vendor Agreement, which covers fees, payouts, delivery and product quality
6.Orders, payments and fees
- Vendors set the prices of their own products.
- Before you pay, checkout shows the full total, including any delivery fee and service fee.
- Payments are handled by our payment partner (Paystack) or taken from your driinkwater wallet.
7.Changes to these terms
We may update these Terms from time to time. The date at the top of this page shows when they last changed.
8.Contact
For questions about these Terms, contact us at info@driinkwater.com.