Last updated 17 October 2026

Privacy Policy

What driinkwater collects when you use the platform, why, and who it is shared with.

On this page

1.Information we collect

  • Personal information: name, email, phone number, delivery address and payment details.
  • Location: where your delivery or business address sits on the map, so we can match customers with vendors that deliver to them.
  • Vendor information: business details and the documents vendors submit for verification.
  • Usage data: IP address, browser type, device identifiers and interactions with our app.
  • Cookies and tracking: to enhance user experience and track analytics.

2.How we use your information

  • To process orders and pass them to the vendor who fulfils them.
  • To verify vendors before they can list products.
  • To send order and account updates, and promotions only if you opt in. You can opt out any time in Settings.
  • To improve platform performance and security.
  • To comply with legal obligations.

3.How we share information

  • Vendors: only the details needed to fulfil your order.
  • Service providers: for payment processing (Paystack), checking vendor documents (verification providers), hosting and analytics.
  • Legal requirements: if required by law or legal process.

4.Data security

Keeping your information safe is a priority for us. We protect your data with secure, encrypted connections and limit access to only the people and services that need it to run your orders and payments. We never sell your data. You can help keep your account safe by using a strong password and never sharing your login details.

5.Your rights

Depending on your location, you may have rights to access, correct or delete your personal data. Contact us at info@driinkwater.com for such requests.

6.Children's privacy

Our platform is not intended for children under 18. We do not knowingly collect data from minors.

7.Changes to this policy

We may update this policy. The date at the top of this page shows when it last changed, and we encourage you to review it regularly.

8.Contact

For questions about this Privacy Policy, contact us at info@driinkwater.com.